Refund policy

CUSTOM PRODUCTS, RETURNS & REFUNDS

All products sold by iHeartCustoms are custom manufactured, printed, decorated, produced, or procured specifically for each order.

Due to the custom nature of our products, all sales are final. We do not accept returns, exchanges, refunds, or cancellations for custom products once an order has been submitted.

Customers are responsible for reviewing artwork, quantities, sizes, specifications, and order details before checkout.

If a manufacturing defect, production error, or shipping damage occurs, it must be reported within seven (7) calendar days of delivery or pickup with supporting photos for review.

Approved resolutions may include repair, replacement, store credit, or another remedy determined by iHeartCustoms.